2018 E-commerce Technological Trends That will drive your Business to Success


The e-commerce industry was founded on the backbone of technology, and keeping up with new advances is the only way to stay ahead of your competitors and remain at the top.
If you are in doubt of this, you only need to look at Amazon. Despite being one of the largest e-commerce businesses in the world, they are still looking for ways to innovate and improve on existing technology. Amazon Go store is a prime example of the exploitation of technology. It is a shopping center that aims to eradicate lines or queues by using advanced sensors and artificial intelligence to track when products are moved from the shelves after the customer leaves the store, they are charged from their Amazon account. It is basically a “shop and go” experience!

It is a known fact that those who do not grow will eventually die. Now, you may not be as big as Amazon, but you can still implement specific technological features to help improve and manage your store efficiently.
According to experts, automation is the new thing that will become BIG in e-commerce business, not just for massive companies like Amazon, but for other small or medium-sized setups. Many companies, merchants, and e-commerce retailers have started incorporating automation into their business module, gradually artificial intelligence is creeping its way into medium sized e-commerce businesses. It is only a matter of time before it becomes the norm.

All kinds of things can be automated; it not only solves the problem of human fatigue but can also be used to give customers a personalized experience. Automation can help check fraud, by monitoring orders that come through your platform, if they’re are deemed too risky, an email will automatically be sent to the financial department, or the order can automatically be canceled if that’s what you prefer. Software tools like Zendesk and Kayako can help with customer support, Asana and Producteev can assist in task management, while HubSpot and Marketo can help in the area of marketing automation.

Mobile payments and wallets is also another technological trend among e-commerce businesses. Some are even adopting the use of crypto currencies for payment, to attract a specific crowd of people who are crypto enthusiasts. The process of payment can be stressful and draggy; this may discourage people from using e-commerce services. To curb this and make things easier and more accessible, companies are now gravitating towards mobile payments and wallets app, this will also help with privacy as people don’t have to divulge their personal information.

Lastly, experts also tout social media as a continual improving trend in the e-commerce world. There is no doubt that social media has played a huge role in the success and proliferation of the e-commerce business, but experts are saying this trend will only continue and even get bigger.
So if you haven’t started incorporating any of these into your business, it is about time you do so. If you require help on tools that can assist in automating some of the processes in your e-commerce business, you can check out our video courses, where we discuss some of these tools and even drop efficient settings you can use to make them run flawlessly.

Have a great week of sales!!

Bye for now!

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Last Wall Comments

 
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 Mike says at 22:54 et
On shopify you can increase your profits margins by increasing your prices, as your visitors cant compare your offer to competitor offers like on Amazon and pick cheapest.
Moreover you can build your list and drive your own traffic from facebook (you would not do it to amazon, as you cant build your list from amazon)... Cons? Well, you won't get easy organic sales like on Amazon just from having shopify store. So still you need to drive some traffic to get it going! but it works, I know many people sell their own products on shopoify not just dropshippers!
 
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 pat says at 23:12 et
Getting ready to ship next batch of 1500 units next week by sea :)
 
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 Sandra says at 19:19 et
What tools do you use to count your fees?
 
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Claudia says at 19:24 et
Check Fetcher, CashCowPro and tools like that! Hope it helps! They connect directly to your amazon seller-central to fetch data and build a nice stats&charts&fees page.
 
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 Julian says at 21:23 et
OMG!! today i see ... part of my inventory seems missing? what to do?
 
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Claudia says at 21:23 et
Go to Inventory > Manage FBA Shipments and check if they were received correctly by warehouse? if not, file a report and amazon will research and investigate and credit you for missing or lost units. Finally, check to see if there have been any recent inventory adjustments by using the Inventory Adjustments Report and check to see if there are any ongoing warehouse transfers using the Inventory Event Detail Report.
 
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 karina says at 22:53 et
Ranking question.. Should I put typos? Fill out the 5K characters you have on the back end?
 
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 Uncle Sam says at 22:54 et
Amazon now lets you put just 1k not 5k anymore... I Quote "There is a 1,000 character limit for keywords. These 1,000 characters can be provided all on one line or split between 5 lines."
 
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 chris says at 22:58 et
Put brand name first... If you do a search for 10 different products and look at the 1st page results, you will likely see that in almost every case, the majority of listings are dominated by titles that start with a brand name
 
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 Kylie says at 22:59 et
Should i use commas?
 
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 Evan says at 22:59 et
I do not use commas for keywors. Only spaces for the back end keywords seartch terms.
 
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 Dylan says at 23:00 et
Misspellings are awesome. Try to get indexed for common misspellings, I get tons of sales of it
 
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 Jeff says at 23:16 et
I am ordering samples for the first time. How do I get this done in AliExpress and get the offered sample pricing and shipping?
 
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 little_tiger says at 23:16 et
Jeff, have you watched the videos? The price is decided by your supplier. It can go as high as $150 per sample. Usually it's $30-60 WITH delivery!
 
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 Lane says at 23:17 et
little_tiger means FBA model and price for sample if you go wholesale from Alibaba... Of course if you do dropshipping on Aliexpress, you just get 1 copy for yourself super cheap to test the quality
 
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 mia says at 13:24 et
Hi facebook experts.. whats the flow with trust msg and many chat bots? please help i am frustrated
 
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 Ted says at 13:24 et
1. Post top shared post (inspired message etc) and boost it to collect many COMMENTS. the engament must be FOR COMMENTS ! Very important.
like "Tell me one thing that you will trade your best friend for?"
Name your top challenge for this year?"

2. Once you have at least 100 comments on the post, run trust msg with welcome message asking something! important to ASK something. ex "Hi there! thank you for commenting my post!! By the way Whats your beloved dog name?"

3. once they reply they get collected to manychat bot automatically where you build the list,sequences etc and followup via Facebook messanger!
 
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 Jeff says at 13:24 et
are those bots legal or will get me in trouble?
 
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 Evan says at 13:25 et
they use facebook api, if you dont spam or abuse i dont see why you should get in trouble... they simply post messanges in FB messanger on your behalf. Never spam and make sure you are relevant! then you'll be fine! works great for me.
 
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 jo says at 13:30 et
The trick is to get MANY COMMENTS. find top discussed / shared posts and do similar, ASKING people for something. https://app.buzzsumo.com/research/most-shared helps to find most shared posts I neach topic
 
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 Victor says at 15:03 et
My problem is I am selling too fast and often run out of stock... Should i rise prices to slow down or let it run out of stock?
 
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 chris says at 15:03 et
Dont rise prices it will lower your BSR and ranks... Run out of stock swinging and refill fast!
 
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 Alice says at 15:04 et
forecast.ly and cashcow pro will help you manage inventory and plan better! hope it helps!
 
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James says at 07:30 et
Hi guys quick question, once your store is up and running filled with products how can you fully automate it. Do you think bringing in VAs is clever ?
 
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 Gab says at 07:31 et
of course james, i use VA else you spend valuable time fullfilling orders. but first do yourself so you can easily teach VA!
 
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Angela says at 16:31 et
Hi, I am new in e-commerce. I am trying to white label a product and I have registered a domain name so I can put in my product or products. Do I need to also Trademark the name? It appears a quite expensive exercise.
 
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 Mike says at 16:32 et
hi Angela. Please watch the video about BRANDS, it talks about it. You might not need to invest too much at this stage but later down the road you might get a trademark if your business is growing fast. However make sure you are Amazon brand registered, it's free.
 
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Gad says at 17:43 et
Hello everyone :-) my name is Gadi, and I'm a new member. Glad to meet you all , and looking forward to be part of your community :)
I would like to ask few questions:
First I'm thinking of adding a donation component to my sales. so part of the profit goes to donation. Is it sounds reasonable, regarding the expenses ?
Second - as I said I live in the UK, will it be a mistake to sell only for the UK market in order to save costs of transaction fees, and saving shipping time. I'm not sure that the thinking is correct, but as I said, I'm a newbie.. thanks, gadi
 
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 Chris says at 17:45 et
Welcome Gad! Donation component is a great way to boost your sales but it must be linked to a good cause and make sense, so that your product is somehow linked to a good story that makes sense
 
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 quirkyfox says at 17:45 et
yeah, like Bamboo product for saving trees...
 
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 Mike says at 17:46 et
hi Gad. Regarding UK question you did not explain if you do dropshipping or FBA? Anyways you can start with UK and expand!
 
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Gad says at 08:03 et
Thank you all for your comments
Regarding your question Mike, I thought about
Dropshipping at first
 
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Gad says at 08:03 et
Two more questions please :
Is there AliExpress in UK, so the shipping would be shorter ?
Second - is it possible and profitable to creat one store, and then inside to create few nitches in it ?
 
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 Mike says at 08:05 et
Gad, Aliexpress is a chinese company. They ship internationally but it's always from china. You can watch video on finding local dropshipping suppliers in your niche in UK if you want to go local route.
Regarding the store - again it depends on what you plan to sell. See my video about branding talking about small brand or more general brand to have better idea!
 
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Gad says at 04:58 et
Thanks !