2018 E-commerce Technological Trends That will drive your Business to Success


The e-commerce industry was founded on the backbone of technology, and keeping up with new advances is the only way to stay ahead of your competitors and remain at the top.
If you are in doubt of this, you only need to look at Amazon. Despite being one of the largest e-commerce businesses in the world, they are still looking for ways to innovate and improve on existing technology. Amazon Go store is a prime example of the exploitation of technology. It is a shopping center that aims to eradicate lines or queues by using advanced sensors and artificial intelligence to track when products are moved from the shelves after the customer leaves the store, they are charged from their Amazon account. It is basically a “shop and go” experience!

It is a known fact that those who do not grow will eventually die. Now, you may not be as big as Amazon, but you can still implement specific technological features to help improve and manage your store efficiently.
According to experts, automation is the new thing that will become BIG in e-commerce business, not just for massive companies like Amazon, but for other small or medium-sized setups. Many companies, merchants, and e-commerce retailers have started incorporating automation into their business module, gradually artificial intelligence is creeping its way into medium sized e-commerce businesses. It is only a matter of time before it becomes the norm.

All kinds of things can be automated; it not only solves the problem of human fatigue but can also be used to give customers a personalized experience. Automation can help check fraud, by monitoring orders that come through your platform, if they’re are deemed too risky, an email will automatically be sent to the financial department, or the order can automatically be canceled if that’s what you prefer. Software tools like Zendesk and Kayako can help with customer support, Asana and Producteev can assist in task management, while HubSpot and Marketo can help in the area of marketing automation.

Mobile payments and wallets is also another technological trend among e-commerce businesses. Some are even adopting the use of crypto currencies for payment, to attract a specific crowd of people who are crypto enthusiasts. The process of payment can be stressful and draggy; this may discourage people from using e-commerce services. To curb this and make things easier and more accessible, companies are now gravitating towards mobile payments and wallets app, this will also help with privacy as people don’t have to divulge their personal information.

Lastly, experts also tout social media as a continual improving trend in the e-commerce world. There is no doubt that social media has played a huge role in the success and proliferation of the e-commerce business, but experts are saying this trend will only continue and even get bigger.
So if you haven’t started incorporating any of these into your business, it is about time you do so. If you require help on tools that can assist in automating some of the processes in your e-commerce business, you can check out our video courses, where we discuss some of these tools and even drop efficient settings you can use to make them run flawlessly.

Have a great week of sales!!

Bye for now!

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Last Wall Comments

 
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 george says at 22:49 et
I've been selling on amazon FBA for the last 14 months.. Doing well, around 14,700 usd net profit after costs and taxes per month.. Looking to expand now to Shopify too with your help! Thank you!
 
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 Cyril says at 19:26 et
FBA: Personal Account vs Company account? Pro&Cons?
 
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Claudia says at 19:39 et
Professional for sure! Get LLC State Registration to protect yourself legally. Important: To Sell In USA you don’t have to live there or have USA company/Bank acc! Plus you get all the features of PPC, Lightning deals etc.
Cons? Small monthly amazon fee.
 
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 Sarah says at 21:03 et
hi.. new here.. where to find bloggers influencers in my industry?
 
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 Evan says at 21:03 et
Welcome Sarah!! Try musefind, tapinfluence, tomoson, famebit. also check Groundsignal, socialchain , Shoutcart.
Or reach personally specific top influencers via their contact forms/fb messaging/youtube etc. Most have already ads department and managers to handle that.
Also bloggers you can find alltop directory..
 
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 GoldmaN says at 21:04 et
For me works best reaching influencers directly.. I never had much luck with those paid services, they are just a middleman.
 
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 Victor says at 21:04 et
Try Tomoson also, a good place to find mommy bloggers and instagrammers
 
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 Vlad says at 21:41 et
Any good freight forwarder to help me ship?
 
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 jo says at 21:42 et
@Vlad Try flexport..Full-service air and ocean freight forwarder providing visibility and control over your entire supply chain through software..
 
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 spooky says at 23:49 et
Is it possible to find out what search terms Amazon Customers used to find your product on Amazon?
 
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 jo says at 23:49 et
start an automated sponsored campaign PPC, then get Search term report
 
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 chris says at 23:49 et
Run a reverse asin search
 
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 bitmap says at 15:14 et
great course, love every minute of it!! please do more videos about facebook ads!
 
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Claudia says at 15:15 et
will do! we have facebook mastery bonus coming soon! awesome stuff
 
Claudia says at 13:49 et
The hashtag for the day is "GET STARTED". Don't just sit on the information. Take action, and we are here to guide you and help you along the way!
 
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Sathaporn says at 01:27 et
I just starting to do a dropshipping with Shopify and I'm from Thailand. How can I get customers trust me from USA?
 
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 James says at 01:29 et
Dont say that you are from Thailand on your store. Buy a virtual address in USA, use fiver to proofread the texts (very cheap). See the video about building credibility, it helped me a lot
 
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 K1nggg says at 03:11 et
i agree with james. many of us are not from usa so it's not a problem where you are from!
 
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 Violet says at 03:14 et
Sathaporn, make sure your store looks trustworthy, follow the common steps outlined in the video lesson about building trust.
- virtual address
- phone number in US
- forwarding service (to forward returns)
- hire virtual assistant to proofread your english if you struggle with english. (on fiverr for $5)
- put trust seals
- be clear about delivery time
- provide great tracking and good customer service to keep customers happy
 
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 Mike says at 14:36 et
How are you guys? Great news, we started the beta of the new tool, called "Reverse ASIN". Take a look if this can help you http://sellslikehotcakes.co/reverse_asin.php
Remember it works only for the high ranked products to let you spy on your competitors. You can no reverse asin products that are not ranked in top 100. Really a great tool, similar to Keyword inspector but no need to pay for credits.
 
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 Gab says at 14:36 et
wow amazing work guys! will test!
 
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 Victor says at 14:37 et
Thank you sellslikehotcakes team, I am glad to be part of the beta!
 
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 Gautam says at 08:57 et
Thanks, Mike. Love it here! Hope to make my first sale soon.
 
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Jimmy says at 03:39 et
Hi, is that a must to set up a credit card payment gateway. Can I just use paypal payment gateway only?
 
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 Mike says at 03:39 et
Yes you can use just Paypal but it's always better to give more payment options.
 
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Jimmy says at 06:37 et
I try to apply for 2checkout for my country, but without 90 days worth of sales history, they cannot move forward in the review process.
I may find Upwork to help for the sales history.
 
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Mark says at 11:57 et
Great course. What other payment gateways can I use as I don't live a country to be able to apply for paypal. Can't wait to make my first sale. I'm already done with the store and facebook page. Thank you.
 
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 Emili says at 11:57 et
Maybe Stripe ? it allows to accept major credit cards!
 
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EDWARD says at 16:45 et
Hi, Claudia and Friends...
Just brainstorming a bit! Is it possible to monetize a Shopify store solely or in part by customer's purchases?

Ed
 
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 Mike says at 16:45 et
I am not sure what you are asking Edward. Please explain more
 
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Bill says at 08:19 et
So Im new....still doing research for a niche...what I'm finding is using the Hotcakes competitor spy tool, when I do find something that I might like to sell I find out the competitor didn't get it from Aliexpress. This happens more often that not with the biggest Shopify stores. What other dropshipper might they be using?
 
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 Mike says at 08:20 et
It does not have to be only Aliexpress. Check the local dropshipping supplier video, you can also find local suppliers!
 
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dilini says at 19:04 et
hi, i am sri lankan. In sri lanka it is not allowed paypal and stripe still. for that i can use local intrenational payment gateway. But is there any option by opening amrican bank account to connect to world wide accept IPG? Thanks..
 
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 Kylie says at 19:13 et
also search for local facebook groups, there must be people from sri lanka doing shopify and you can join them as well to get some local advice!